Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase a service from Le Servia Facility Services Private Limited, as part of the service process, we collect personal information such as your name, address, and email address.

When you browse our website (leservia.com), we may also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us understand your browser and operating system.

Email Marketing: With your permission, we may send you emails about our services, special offers, and updates related to Le Servia.

CONSENT
How Do We Obtain Your Consent?

When you provide us with personal information to complete a transaction, verify your credit card, book a service, or arrange for a service-related inquiry, we imply that you consent to our collecting and using it for that specific purpose only.

If we request your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an option to decline.

How Do I Withdraw My Consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at contact@leservia.com or by mail at:

LE SERVIA FACILITY SERVICE PRIVATE LIMITED

38/268, Ground Floor,
Behind Chaithanya Granite & Marble,
Edappally – Arkkakadavu Road,
Edappally, Kochi, Kerala 682024

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

PAYMENT

We use Razorpay for processing payments. Le Servia and Razorpay do not store your card details on their servers. Payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. After your transaction is complete, your payment information is not stored.

Our payment gateway follows PCI-DSS standards as managed by the PCI Security Standards Council—a joint effort by brands such as Visa, MasterCard, American Express, and Discover. This ensures secure handling of credit card information.

For more details, review Razorpay’s terms at https://razorpay.com.

THIRD-PARTY SERVICES

In general, the third-party providers used by us collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies. We recommend you read their privacy policies to understand how your personal information will be handled.

Remember that some providers may be in different jurisdictions. If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of the jurisdiction in which that provider is located.

Once you leave Le Servia’s website or are redirected to a third-party website or application, this Privacy Policy no longer applies.

Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

COOKIES

We use cookies to maintain user sessions. Cookies are not used to personally identify you on other websites.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

Le Servia reserves the right to update this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting. If we make significant changes, we will notify you here so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, please contact our Privacy Compliance Officer at contact@leservia.com or by mail at:

LE SERVIA FACILITY SERVICE PRIVATE LIMITED
(CIN: U74900KL2012PTC033000)

38/268, Ground Floor,
Behind Chaithanya Granite & Marble,
Edappally – Arkkakadavu Road,
Edappally, Kochi, Kerala 682024